Do It Online
MPORTANT: PLEASE REGISTER FOR ONLINE SERVICES USING THE NHS APP.
IT WILL ALLOW YOU TO ORDER REPEAT PRESCRIPTIONS, BOOK TELEPHONE AND FACE-TO-FACE CONSULTATIONS, SEE TEST RESULTS AND VERIFY COVID VACCINATION STATUS (I.E., FOR PURPOSED OF TRAVEL OR ENTRANCE TO VENUES ETC). please follow this link:
https://www.nhs.uk/apps-library/nhs-app/
I USE THE NHS APP BECAUSE: https://www.youtube.com/watch?v=I-ublmf5wJs
**PLEASE NOTE - FROM 1st NOVEMBER 2023 PTS ARE ABLE TO ACCESS THEIR RECORDS ONLINE VIA THE NHS APP**
INFORMATION ON THIS ACCESS IS AS FOLLOWS:
Once your GP practice has switched on access to new record entries, you will be able to use the NHS App to read new entries made in your GP record. This avoids the need to contact your GP practice to see this information. The entries will include:
- name, age and address
- allergies and adverse reactions
- treatments and medications
- immunisations
- test results
- letters
- notes made in your GP record
However, please be aware that GP practices use different computer systems, so the date the GP practice will switch on will differ depending on the system they use. GP practices will raise awareness when the switch on is due to happen. Please also be aware that GPs can manually turn off access to records via the NHS App, either partially or fully, if there is a risk of harm to you or someone else.
To access this service via the NHS App, you will need to register for an NHS account:
- if you are 16 or over and already registered on the NHS App, you will automatically be granted access when the service is switched on
- if you are below the age of 16 and registered on the NHS App, you will automatically be granted access when you reach the age of 16
- if you are aged 11 - 16, you can apply to your GP practice for access to your health record, but it will not be granted automatically
- if you are aged 11 - 13 and your GP practice agrees, your access will be limited to the web version of the app
If you have access to health and care services on someone else’s behalf, for example, a child or a family member (also known as proxy access), you will still have the same level of access to their account when the change comes into effect. If you presently have full record access, you will keep full record access. However, if you only have proxy access for things like ordering medications, you will need to apply to the GP practice in order to see new record entries for the person. The GP practice will consider your request. Once you are registered for proxy access, you will see a linked profile for your family member in the NHS App.
If you move to a new GP practice, you will not be able to see the entries which were made at your previous practice on the NHS App. You will begin afresh and only see entries made by your new GP practice, which will be displayed automatically on the NHS App. This does not mean that any previous information is lost. To see your previous entries, you would need to make a request for access to historic records at your new practice.
Your GP records are important. Although the NHS App and other approved apps that they are stored on are secure, you should keep your account details safe, just like your bank account details. If you have any concerns, for example, that a family member might log into your account without your permission, you should inform your GP and they will be able to manually turn off access. Turning off access in the NHS App does not stop you from requesting access to your full record at any time via Subject Access Request (SAR).
Use of the NHS App is optional, and you can still access services in other ways if you are not registered for an NHS account.
Please also note:
**From w/c 31st August 2026 we have an online platform 'AccuRx' for patients to use during Surgery hours - Monday-Friday 8am to 6.30pm (apart from 2nd Thursday of the month where the Surgery is shut for training from 1-3.30pm**
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
**Please also note from w/c 31st August 2026 we have a new patient access online platform - AccuRx (please see link below)
https://accurx.nhs.uk/patient-initiated/P83611